When you have changes to your personal information, it’s easy to update your name, delivery address(es), and phone number on Instacart. You can also update your email notification preferences and how we contact you about deliveries in your account.
Updating profile information
To make changes to your name, email address, phone number, or password, follow the directions for the website or app.
In the app—
- Tap the Account icon
- Tap Settings
- Tap Personal information
- Tap the information you’d like to change
- Update the information and tap Save
On the website—
- At the top left, click the 3 horizontal lines
- Click Account settings
- Click Your account settings
- Click Change or Create next to the information you’d like to update
- Update the information and click Save
Please note—if you use Facebook or Google to log into your account, you’ll have to update your account information in your Facebook or Google account.
Updating delivery address
You can add, update, or remove delivery addresses at any time on your account.
In the app—
- Tap the Account icon
- Tap Settings
-
Tap Address
- To add an address, enter in the field at the top
- To update an address, tap Edit, update the information, and tap Save address
- To delete an address, tap the trash can icon in the upper right corner
You can also include delivery instructions for specific addresses in this section of the app.
On the website—
- At the top left, click the 3 horizontal lines
- Click Account settings
-
Click Addresses
- To add an address, click Add a new address, enter the address and click Save Address
- To edit an address, click Edit and click Save Address
- To remove an address, click Edit and click Delete address
You can also include delivery instructions for specific addresses in this section of your profile.
Please note—address changes will go into effect for orders placed after you make the updates. If you have an order in process and the delivery address is incorrect, please call Instacart Customer Experience for help.